With the trip behind him and the caravan now safely in place next to the house, Hubby and I were able to sit down and catch up only to disvocer that we had been charged three times more than quoted by the dealership for the replacement of a shock absorber on the caravan. The shock absorber would appear to be the exact same one that was already on the caravan. Our specially purchased and fitted thick mattress has also been replaced by a very cheap, very thin mattress, this is apparently because the yard dogs got into the caravan one night (how if it is in storage and closed ?) and chewed and ripped our mattress. When we asked why they had never contacted us to discuss this matter and the shock absorber we were met with silence and no further communication or apologies. We have since posted this entire episode on social media, their web sites, the National Caravan Magazine and a retail complaints site. I truly believe we are living in a time where integrity and customer service is in very short supply.
It is so very, very good to have my precious Hubby back home and being back into the normal routine of life. We now have to pull things down from storage and turn the caravan back into a third bedroom, it's one of those tasks that is going to take awhile and as Hubby dearest has had an ongoing sore shoulder I have not had the heart to get him pulling heavy things down, it will happen soon and long before our girls arrive for the Christmas holidays. This year Christmas is going to be very different for all of us as BigBear and BabyBear are going out of country for the holidays and Big Guy has to work so it will be the first Christmas that we won't all be together, sniff, sniff. Even so I really need to get the ball rolling and start getting myself organised and ready for the holidays.
Folks this was just a quick summary of the highlights of our past week, I am truly praying for a much more relaxed, peaceful week ahead. My prayers for you are the same, have a fabulous week, make memories and stay safe please.
Jasper trying to figure out what is in the chimney.

And now butter wouldn't melt in his mouth.

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